The strategic diagnosis as an introduction to managing organizational conflict: A case study of Algeria Telecom, Laghouat: USING (PLS–SEM)

Authors

  • Imane Houdaci University Amar Telidji, Laghouat, Algeria
  • Zineb Regue University Amar Telidji, Laghouat, Algeria
  • Azouz Makhloufi University Amar Telidji, Laghouat, Algeria

Keywords:

Organizational Conflict, Managing Organizational Conflict, Strategic Diagnosis, Algeria Telecom-Laghouat, Structural equations Modeling (PLS - SEM)

Abstract

The aim of this research is to explore the relationship between Strategic Diagnosis and Conflict Management of the Public Algeria Telecom. Survey data was collected from 48 respondent and analysed using structural equation modelling using PLS methodology. The result of the study after the statistical analysis using the programme (Smart PLS 3.0) revealed that there is a strong impact of Strategic Diagnosis and Conflict Management.

References

Al-Ghalbi. T. M, Sobhi Idris.W.M.2007. Strategic Management. An Integrated Methodological Perspective. Wael Publishing House. Amman. (p 253).

Al-Zoghbi.H.A.2005. Strategic Information Systems: A Strategic Entrance. Dar Wael. Jordan. (pp. 105-106).

Bercovitch, J. (1983). Conflict and conflict management in organizations: A framework for analysis. Hong Kong Journal of Public Administration. 5(2). (pp.104-123).

Bruno, B. (2019). The phenomenon of conflict and conflict management amongst teachers and students: the case of the University of Buea. Journal of Education and Entrepreneurship. 6(1). (pp. 1-9).

Davor.D, Zeljko.T & Ivana.F (2008 ).Conflict Management in Organization.(pp505-515)publication at: https://www.researchgate.net/publication/23535846

El-Serafy. M, Conflict Management, Horus International Foundation, Egypt, 2008,(p 08).

Joseph F.Hair,G.Tomas M.Hult.Christian M.Ringle.2017 .A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM).Second Edition.LONDON.

Okotoni, O. & Okotoni, A. (2003) Conflict Management in Secondary Schools in Osun State, Nigeria. Nordic Journal of African Studies 12(1).Obafemi Awolowo University, Nigeria.(pp.23-38).

Rahim, M. A. (2001). Managing Conflict in Organizations: Quorum Books.

Tedeschi, J. T., Schlenker, B. R., & Bonoma, T. V. (2011). Conflict, power, and games: The experimental study of interpersonal relations: Transaction Publishers.(p232).

Oachesu. M (2015). Conflict Management, a new challenge. 3rd Global Conference On Business, Economics, Management And Tourism, 26-28 November 2015, Rome, Italy.(pp807-814).

Published

2024-12-04

How to Cite

Houdaci, I., Regue, Z., & Makhloufi, A. (2024). The strategic diagnosis as an introduction to managing organizational conflict: A case study of Algeria Telecom, Laghouat: USING (PLS–SEM). International Journal of Economic Perspectives, 18(12), 2088–2101. Retrieved from http://www.ijeponline.org/index.php/journal/article/view/759

Issue

Section

Peer Review Articles