Digital technologies and financial inclusion in WAEMU: Exploring heterogeneous effects across the distribution of financial inclusion

Authors

Keywords:

Financial Inclusion, ICT, Mobile Telephony, Internet, MMQR, WAEMU

Abstract

This paper investigates the heterogeneous impact of Information and Communication Technologies (ICTs) on financial inclusion in the West African Economic and Monetary Union (WAEMU) over the period 2006–2022. To account for endogeneity, unobserved heterogeneity, and distributional differences across countries, the study employs the Method of Moments Quantile Regression (MMQR) approach. The findings reveal that ICT development significantly promotes financial inclusion, although the magnitude of the effects varies across the distribution of inclusion levels. Mobile telephony emerges as the most effective instrument for expanding financial inclusion, particularly in countries characterized by low initial levels of inclusion, thereby serving as a mechanism for financial catch-up. Internet diffusion also contributes positively by strengthening the geographic outreach and accessibility of digital financial services. In contrast, fixed-line telephony does not exert a significant influence, reflecting a technological leapfrogging process in which mobile technologies substitute for traditional communication infrastructure. The robustness of these results is confirmed through instrumental variable two-stage least squares (IV-2SLS) estimations. Based on these findings, the study recommends expanding mobile and broadband infrastructure, promoting the integration of digital financial services within traditional financial institutions, strengthening digital literacy, and enhancing cybersecurity frameworks to support broader and more secure financial inclusion across WAEMU countries.

References

Abessolo, Y. A. (2019). Institutions et inclusion financière dans la CEMAC. Finance et Finance Internationale, 19.

Ahmad, A. H., Green, C., & Jiang, F. (2020). Mobile money, financial inclusion and development : A review with reference to african experience. Journal of Economic Surveys, 34(4), 753‑792. https://doi.org/10.1111/joes.12372

Allen, F., Bartiloro, L., Gu, X., & Kowalewski, O. (2018). Does economic structure determine financial structure? Journal of International Economics, 114, 389‑409.

Amoah, A., Korle, K., & Asiama, R. K. (2020). Mobile money as a financial inclusion instrument : What are the determinants? International Journal of Social Economics, 47(10), 1283‑1297. https://doi.org/10.1108/IJSE-05-2020-0271

Asongu, S. A., & Odhiambo, N. M. (2025). Employment and financial inclusion in energy poverty reduction : Evidence from negative synergies. Journal of Innovation and Entrepreneurship, 14(1), 136. https://doi.org/10.1186/s13731-025-00592-8

Ayed, N. B. (2017). Contribution à l’etude de la gouvernance des risques bancaires approches theorique et empirique. Thèse de doctorat, Université de Sfax. https://tel.archives-ouvertes.fr/tel-02877213

BCEAO. (2023). Rapport sur la situation de l’inclusion financière dans l’UEMOA au cours de l’année 2022. https: //www.bceao.int

Bencivenga, V. R., & Smith, B. D. (1991). Financial intermediation and endogenous growth. The review of economic studies, 58(2), 195‑209.

Benyacoub, B., & Azirar, H. (2021). Utilisation de paiement mobile au temps de crise et réduction des inégalités d’accès aux services. International Journal of Financial Accountability, Economics, Management, and Auditing (IJFAEMA), 3(4), 455‑477. https://doi.org/10.52502/ijfaema.v3i4.115

Berthélemy, J.-C., & Varoudakis, A. (1994). Intermédiation financière et croissance endogène. Revue économique, 45(3), 737‑750. https://doi.org/10.3406/reco.1994.409564

Bouhari, M. (2023). Technologie de l’information et de communication et croissance économique dans des pays de MENA et Africains : A l’épreuve des modèles non linéaires à seuil. Economic Research Forum (ERF). https://erf.org.eg/

Cámara, N., & Tuesta, D. (2014). Measuring financial inclusion : A muldimensional index. BBVA Research Paper.

Cameron, A. C., & Trivedi, P. K. (2005). Microeconometrics : Methods and Applications. 1058.

Chabossou, A. F. (2015). Fixed and mobile telephones in West African Economic Monetary Union countries : Complementary or substitute services? Journal of African Studies and Development, 7(11), 256‑263. https://doi.org/10.5897/JASD2015.0352

Chatterjee, A. (2020). Financial inclusion, information and communication technology diffusion, and economic growth : A panel data analysis. Information Technology for Development, 26(3), 607‑635. https://doi.org/10.1080/02681102.2020.1734770

Čihák, M., Mare, D. S., & Melecky, M. (2016). The Nexus of Financial Inclusion and Financial Stability : A Study of Trade-Offs and Synergies. Social Science Research Network.

Claessens, S., Glaessner, T. C., & Klingebiel, D. (2002). Electronic Finance : A New Approach to Financial Sector Development? World Bank Publications.

Dahiya, S., Singh, B., & Kumar, K. (2024). Development and Implications of Digital Currency. In R. Aneja & R. Dygas (Éds.), Digital Currencies in The New Global World Order (p. 103‑116). Springer Nature. https://doi.org/10.1007/978-981-97-4810-5_7

Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319‑340. https://doi.org/10.2307/249008

Demirgüç-Kunt, A., Klapper, L., Singer, D., & Ansar, S. (2022). The Global Findex Database 2021 : Financial Inclusion, Digital Payments, and Resilience in the Age of COVID-19. The World Bank. https://doi.org/10.1596/978-1-4648-1897-4

D’Haultfoeuille, X., & Givord, P. (2014). La régression quantile en pratique. Economie et statistique, 471(1), 85‑111. https://doi.org/10.3406/estat.2014.10484

Dianda, P. (2025). Digital financial inclusion in WAEMU countries : Does the development of digital financial services stimulate economic growth? International Journal of Economic Perspectives, 19(8), 88‑105.

Dianda, P., Ouedraogo, H., & Mano, H. (2025). Information and communication technologies (ICT) and education in the WAEMU countries : A comparative gender analysis of higher education. Cogent Education, 12(1), 2504213. https://doi.org/10.1080/2331186X.2025.2504213

Dianda, P., Thiombiano, N., & Okey, M. K. N. (2025). Electronic money accessibility and financial inclusion in WAEMU countries : Does increased access to electronic money lead to greater financial inclusion? Cogent Economics & Finance, 13(1), 2476089. https://doi.org/10.1080/23322039.2025.2476089

Dieme, M. (2020). Déterminants de l’inclusion financière dans l’UEMOA. Direction Générale de la Planification et des Politiques Economiques /CEPD.

Drama, B. G. H., & Senou, M. M. (2025). Unraveling the digital technologies and banking inclusion nexus in Sub Saharan Africa : What causality for what heterogeneity? Discover Sustainability, 6(1), 772. https://doi.org/10.1007/s43621-025-01694-9

Evans, O., & Adeoye, B. (2016). Determinants of financial inclusion in Africa : A dynamic panel data approach. Munich Personal RePEc Archive, 24. https://mpra.ub.uni-muenchen.de/81326/1/MPRA_paper_81326.pdf

Faton, C., & Chabossou, A. (2021). Effet des TIC sur l’inclusion financière au Bénin. Revue Internationale d’Economie Numérique, 3(2), 10‑22.

Fogaat, M., Sangeetha, B., & Meena, R. P. (2024). Investigations of Digital Currencies by Central Banks Throughout the World – Challenges and Opportunities. In R. Aneja & R. Dygas (Éds.), Digital Currencies in The New Global World Order (p. 77‑101). Springer Nature. https://doi.org/10.1007/978-981-97-4810-5_6

Frame, W. S., & White, L. J. (2009). Technological change, financial innovation, and diffusion in banking (Working Paper Nos. 2009‑10). Stern School of Business, Department of Economics. https://www.econstor.eu/handle/10419/70687

Gitonga, J. K., & Wambua, P. P. (2024). Mobile Phone Money Fraudulency And Psychological Wellbeing Of Victims In Nakuru County Kenya. IOSR Journal Of Humanities And Social Science, 29(5). https://doi.org/DOI:10.9790/0837-2905010105

Hamilton, J. (2003). Are main lines and mobile phones substitutes or complements? Evidence from Africa. Telecommunications Policy, 27(1‑2), 109‑133. https://doi.org/10.1016/S0308-5961(02)00089-7

Hess, J., Klapper, L., & Beegle, K. (2021). Financial inclusion, women, and building back better. Knowledge Note, World Bank, Washington, DC. https://openknowledge.worldbank.org/server/api/core/bitstreams/b23248e2-215f-592d-bdd2-af4ae22d5117/content

Hornuf, L., Safari, K., & Voshaar, J. (2025). Mobile fintech adoption in Sub-Saharan Africa : A systematic literature review and meta-analysis. Research in International Business and Finance, 73, 102529. https://doi.org/10.1016/j.ribaf.2024.102529

Jain, S., & Sahu, J. P. (2024). Banking the unbanked : Exploring the impact of internet penetration on accessibility to banking services in developed and developing economies. Digital Policy, Regulation and Governance, 27(1), 94‑115. https://doi.org/10.1108/DPRG-02-2024-0021

Jameaba, M. (2024). Digitalization, Emerging Technologies, and Financial Stability : Challenges and Opportunities for the Indonesian Banking Sector and Beyond. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4808469

Kang, B., Lee, S., & Song, J. (2025). Convergence rates of GMM estimators with nonsmooth moments under misspecification. Seoul Journal of Economics, 38(1), 29–49. https://doi.org/10.48550/arXiv.2501.09540

Khallouli, M. (2014). Contribution du Mobile Banking à l’inclusion financière en Tunisie. Tendances Economiques, 2.

Koenker, R. (2004). Quantile regression for longitudinal data. Journal of Multivariate Analysis, 91(1), 74‑89. https://doi.org/10.1016/j.jmva.2004.05.006

Koenker, R., & Bassett, G., Jr. (1978). Regression quantiles. Econometrica, 46(1), 33–50. https://doi.org/10.2307/1913643

Komandla, V., & Perumalla, S. (2017). Transforming traditional banking : Strategies, challenges, and the impact of fintech innovations. Educational Research (IJMCER), 1(6), 01‑09. https://www.ijmcer.com/wp-content/uploads/2024/10/IJMCER_A0160109.pdf

Kouladoum, J.-C., Wirajing, M. A. K., & Nchofoung, T. N. (2022). Digital technologies and financial inclusion in Sub-Saharan Africa. Telecommunications Policy, 46(9), 102387. https://doi.org/10.1016/j.telpol.2022.102387

Kozol, E. (2026). Determinants of financial inclusion : A panel data analysis of global trends, digital finance and policy implications. Digital Finance, 8(1), 5. https://doi.org/10.1007/s42521-025-00170-3

Kpodar, K., & Andrianaivo, M. (2011). ICT, Financial Inclusion, and Growth Evidence from African Countries. IMF Working Papers, 11(73), 1. https://doi.org/10.5089/9781455227068.001

Kumar, N. (2013). Financial inclusion and its determinants : Evidence from India. Journal of Financial Economic Policy, 5(1), 4‑19. https://doi.org/10.1108/17576381311317754

Lenka, S. K., & Barik, R. (2018). Has expansion of mobile phone and internet use spurred financial inclusion in the SAARC countries? Financial Innovation, 4(1), 5. https://doi.org/10.1186/s40854-018-0089-x

Levine, R. (1991). Stock Markets, Growth, and Tax Policy. The Journal of Finance, 46(4), 1445‑1465. https://doi.org/10.1111/j.1540-6261.1991.tb04625.x

Li, J., Ye, S., & Zhang, Y. (2023). How digital finance promotes technological innovation : Evidence from China. Finance Research Letters, 58, 104298.

Li, Z., Lunku, H. S., & Yang, S. (2025). Financial inclusion in the digital era : A key driver for reducing income inequality. Technological and Economic Development of Economy, 31(3), 706‑731. https://doi.org/10.3846/tede.2025.23068

Lokossi, M. (2023). Adoption du programme régional de développement de l’économie numérique de l’UEMOA. Digital frontiers institute. https://digitalfrontiersinstitute.org

Machado, J. A. F., & Santos Silva, J. M. C. (2019). Quantiles via moments. Journal of Econometrics, 213(1), 145‑173. https://doi.org/10.1016/j.jeconom.2019.04.009

Metibemu, O. C. (2025). Financial Risk Management in Digital-Only Banks : Addressing Fraud and Cybersecurity Threats in a Cashless Economy. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.5166723

Miles, J. (2014). Tolerance and Variance Inflation Factor. In Wiley StatsRef : Statistics Reference Online. Wiley. https://doi.org/10.1002/9781118445112.stat06593

Moufakkir, M., & Qmichchou, M. (2020). L’innovation dans l’industrie bancaire et financière : Une revue de littérature Innovation in the banking and financial industry : A literature review. 2(1), 20.

Odai, D. A. (2025). The Price of Transparency : How Exposing Personal Information in Mobile Money Transactions Fuels Social Engineering in Ghana. Texila international journal of academic research, 12(01). https://doi.org/10.21522/TIJAR.2014.12.01.Art013

Ogunode, O. A., & Akintoye, R. I. (2023). Financial Technologies and Financial Inclusion in Emerging Economies : Perspectives from Nigeria. Asian Journal of Economics, Business and Accounting, 23(1), Article 1. https://doi.org/10.9734/ajeba/2023/v23i1915

Ogunrinde, O. Y. (2023, avril 1). The impact of central bank digital currency on digital financial inclusion : Evidence from Nigeria.

Ononiwu, M. I., Onwuzulike, O. C., Shitu, K., & Ojo, O. O. (2024). The impact of digital transformation on banking operations in developing economies. World Journal of Advanced Research and Reviews, 23(3), 460‑474. https://doi.org/10.30574/wjarr.2024.23.3.2706

Ouedraogo, B. (2008). Les déterminants de l’intensification du volume de l’épargne dans le système financier décentralisé au Burkina Faso : Cas des caisses populaires de Ouagadougou. Revue Tiers Monde.

Ouedraogo, M. (2021). BRIDGING THE GAP : THE ROLE OF MOBILE MONEY IN WAEMU’S FINANCIAL INCLUSION. Top Journal Of Economics and Finance, 6(1), Article 1. https://topjournals.org/index.php/TJEF/article/view/539

Ozili, P. K. (2023). Digital finance research and developments around the world : A literature review. International Journal of Business Forecasting and Marketing Intelligence, 8(1), 35‑51. https://doi.org/10.1504/IJBFMI.2023.127698

Parvin, S. R., & Panakaje, N. (2022). A Study on the Prospects and Challenges of Digital Financial Inclusion. International Journal of Case Studies in Business, IT, and Education, 469‑480. https://doi.org/10.47992/IJCSBE.2581.6942.0210

Pomeroy, R., Arango, C., Lomboy, C. G., & Box, S. (2020). Financial inclusion to build economic resilience in small-scale fisheries. Marine Policy, 118, 103982. https://doi.org/10.1016/j.marpol.2020.103982

Rogers, E. M. (1962). Diffusion of innovations the free Press of Glencoe. NY, 32, 891‑937.

Saal, M., Starnes, S. K., & Rehermann, T. (2017). Digital financial services: Challenges and opportunities for emerging market banks. World Bank.

Safoulanitou, L. N. (2019). Déterminants de l’inclusion Financière dans les pays De La Communauté Économique et Monétaire de l’Afrique Centrale (CEMAC). Finance & Finance Internationale, 13.

Sarma, M., & Pais, J. (2011). Financial Inclusion and Development. Journal of International Development, 23(5), 613‑628. https://doi.org/10.1002/jid.1698

Senaviratna, N. a. M. R., & Cooray, T. M. J. A. (2019). Diagnosing Multicollinearity of Logistic Regression Model. Asian Journal of Probability and Statistics, 1‑9. https://doi.org/10.9734/ajpas/2019/v5i230132

Senou, M. M., Ouattara, W., & Houensou, D. A. (2019). Financial inclusion dynamics in WAEMU : Was digital technology the missing piece? Cogent Economics & Finance, 7(1), 1665432. https://doi.org/10.1080/23322039.2019.1665432

Sharif, S. P., Naghavi, N., Waheed, H., & Ehigiamusoe, K. U. (2022). The role of education in filling the gender gap in financial inclusion in low-income economies. International Journal of Emerging Markets, 18(12), 5755‑5777. https://doi.org/10.1108/IJOEM-07-2021-0991

Shylaja, H. N., Pachiyappan, S., Arjun, B. S., & Chandrakala, G. (2025). L’inclusion financière et les TIC influencent-elles la croissance économique : Une preuve issue de économies émergentes à utiliser des données de panel estimates. International Journal of Accounting and Economics Studies, 12(1), 41‑49. https://doi.org/10.14419/xsnv7178

Silber, W. L. (1975). Financial innovation. Lexington books.

Sultana, B., & Khan, M. R. (2016). Are Mobile Financial Services Promoting Financial Inclusion in Bangladesh ? An Assessment Study. Working Papers Id:11914, eSocialSciences, 10.

Syed, A. A., Özen, E., & Kamal, M. A. (2022). Do Digital Financial Services Influence Banking Stability and Efficiency : An ARDL Analysis of a Developed and a Developing Economy. In The New Digital Era : Digitalisation, Emerging Risks and Opportunities (world; Vol. 109A, p. 13‑30). Emerald Publishing Limited. https://doi.org/10.1108/S1569-37592022000109A002

Tay, L.-Y., Tai, H.-T., & Tan, G.-S. (2022). Digital financial inclusion : A gateway to sustainable development. Heliyon, 8(6), e09766. https://doi.org/10.1016/j.heliyon.2022.e09766

Terfas, D. E., & Lezghed, O. (2023). Les Services Financiers Digitaux et les enjeux de l’inclusion financière.

Traore, A., & Diaw, A. (2020). La Qualité Institutionnelle Améliore-t-elle l’Inclusion Financiere en Afrique Subsaharienne? Revue Internationale des Économistes de Langue Française, 5(2), 198‑219. https://doi.org/10.18559/RIELF.2020.2.9

UEMOA. (2020). Evaluation des usages numériques et politiques nationales en matière d’utilisation de masse du numérique dans l’espace UEMOA. https://www.uemoa.int

Van Dijk, J. (2005). The Deepening Divide, Inequality in the Information Society. Sage Publications. Thousand Oaks CA London, New Delhi.

Wooldridge, J. M. (2016). Introductory Econometrics : A Modern Approach. Supplement. Cengage Learning.

Published

2026-06-25

How to Cite

DIANDA, P. (2026). Digital technologies and financial inclusion in WAEMU: Exploring heterogeneous effects across the distribution of financial inclusion. International Journal of Economic Perspectives, 20(6), 655–681. Retrieved from https://www.ijeponline.org/index.php/journal/article/view/1345

Issue

Section

Peer Review Articles